Revenue leakage software
Find where revenue is leaking between your systems
Read-only. RegentOps does not change data in your connected systems.
Commercial value requiring review
£126,400
Illustrative commercial value requiring review across a six-month period. This is not recovered or guaranteed cash — it is what a person should look at.
- Audit period
- 6 months
- Systems analysed
- 2
- Records reconciled
- 2,841
- Findings
- 17
- £38,760
- Potentially unbilled
- £21,840
- Approved works requiring review
- £18,000
- Value disagreements
- £47,800
- Outstanding sales opportunity
Definition
Leakage is a gap between systems, not an error inside one
Revenue leakage is delivered commercial value that never becomes billed revenue. In a contracting business it is almost never a bookkeeping mistake. The books are usually correct: they faithfully record every invoice that was raised. The problem is the invoice that was never raised, the variation that was never priced, the quote that was never chased.
That makes leakage structurally invisible to reporting tools. A profit-and-loss report, a debtor ledger and a job profitability dashboard all describe things that exist. Leakage is the shape of something that does not.
Detecting it requires two independent records of the same commercial event and a rule for when their disagreement matters.
Category
Not an accounting dashboard. Not another job system.
Most tools marketed for revenue analysis read a single source. Accounting analytics reads the ledger. Job profitability reads the job system. Both inherit the blind spot of the system they sit on.
RegentOps is a reconciliation layer. It maintains canonical records from each connected system, resolves customers and jobs between them, and evaluates rules across the combined picture. The question it asks is: what does one system know that another system should know?
Job completed
No qualifying invoice
Revenue leakage
£9,250
Completed work with no financial counterpart.
Job value £14,000
Invoiced £11,200
Value disagreement
£2,800
Operational and financial values do not agree.
Draft invoice raised
Never issued
Stalled billing
Work billed in draft only, so it never reached the customer.
Two contacts, one customer
Link unresolved
Requires decision
Held for review rather than reported as exposure.
Scale
Why small leakage percentages matter
Leakage is tolerated because each instance looks trivial. Aggregated across a year it rarely is.
| Annual turnover | At 3% | At 5% |
|---|---|---|
| £1m | £30,000 | £50,000 |
| £2m | £60,000 | £100,000 |
| £5m | £150,000 | £250,000 |
Note what the arithmetic does not say. It does not assert an industry average, and it does not assume all of it is recoverable. Some findings will turn out to be contract work, some will be written off deliberately, and some will be genuine money that can still be invoiced. Separating those three is the work.
For an industry-specific view of where this typically originates, see contractor revenue leakage.
Detection model
Deterministic rules over canonical data
Canonical status
Provider-specific invoice states are mapped to effective, draft, void or unknown before any rule runs.
Grace periods
Jobs are given a realistic billing window before anything is treated as an exception.
Confidence, stated
Findings carry a confidence level and the reasoning that produced it.
Human resolution
Every finding can be resolved, dismissed with a reason, or linked to the invoice it belongs to.
The strongest current example is a completed job with no qualifying matching invoice, explained in detail on unbilled work software.
Connect
Read-only connections to the systems you run.
Reconcile
Canonical customers, jobs and invoices.
Detect
Rules identify commercial discrepancies.
Review
Evidence shown alongside every finding.
Resolve
Act in your own systems and record the outcome.
Categories
Different kinds of value, reported separately
Potential revenue leakage, cost and margin risk, and outstanding sales opportunity are three different things. Adding them together produces an impressive number and a useless one. RegentOps keeps them apart, and describes none of them as recovered cash.
Supplier costs are not treated as money at risk. A cost with no matching sale is a prompt to look at a job; it is not, by itself, revenue you can bill.
Measure your leakage with your own data
Free for up to 90 days
Connect one accounting system and one job-management system.
Exposure and findings
Total commercial exposure identified, the finding count, and the three strongest findings in full.
Read-only
RegentOps reads your data. Nothing in your connected systems is changed.
Revenue leakage software: common questions
- How is this different from a revenue report in my accounting software?
- An accounting report can only describe what was invoiced. Leakage is the difference between what happened commercially and what was invoiced, so it cannot be seen from inside the ledger alone. RegentOps compares the ledger with the operational record.
- Is this revenue assurance?
- The principle is the same one telecoms and utilities call revenue assurance: continuously check that delivered work becomes billed revenue. RegentOps applies it at the scale and system mix of trade and field-service businesses.
- Does it use AI to decide what is leaking?
- The core financial decision is deterministic. Rules run over canonical job and accounting records with defined grace periods and status handling. Language models are not the arbiter of whether money is at risk.
- What kinds of leakage can it detect today?
- The live deterministic finding is a completed job with no qualifying matching invoice. Further finding types — approved additional works, value disagreements, quote follow-through — are being added on the same evidence-backed architecture.
- Will it produce a long list of false positives?
- Findings are constrained deliberately: resolved customers only, grace periods applied, void and deleted invoices excluded. Where confidence is low the item is held for review rather than presented as exposure.
Related reading
- Contractor revenue leakage
Where leakage originates in trade and field-service operations.
- Unbilled work software
The category page for finding completed work with no invoice.
- Job completed but not invoiced
The single most common leakage pattern, in detail.